In the News   |   Events   |   Videos   |   News Releases   |   Additional Resources

We prevent and detect fraud and abuse and promote efficiency and effectiveness of the programs and operations of the City of New Orleans.

Subject Tags: billing

S&WB Billing Dispute Resolution

In October 2016, the S&WB switched from its internally created customer accounts program to a customer service management software provided by Cogsdale Corp. By April 2017, the agency had discovered a large number of billing errors, primarily through ...

Release Date