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The New Orleans Office of Inspector General (OIG) received information from several sources that citizens received erroneous parking citations. OIG investigators reviewed thousands of issued citations, spoke with victims, city employees, and the parking contractor. Based on this information, investigators confirmed that approximately 9,000 citations were erroneously issued in 2015.

The New Orleans Office of Inspector General (OIG) initiated an investigation based on allegations by local businesses that several Parking Control Officers (PCOs) were sitting in their businesses for extended periods of time while on duty. The OIG also received complaints from local and federal law enforcement officers that vehicles parked in the vicinity of the federal courthouse were being cited despite displaying a dashboard placard with the agency’s emblem and the words, “on official duty.”

The New Orleans Office of Inspector General (OIG) released a letter reviewing the City’s solicitation for Curbside Management and Enforcement including parking meter operations and parking ticket processing. The letter coincided with the expiration of existing contracts and the initiation of a new procurement.
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