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In your July 16, 2018 letter to the OIG you noted ten areas of distinction which highlight the efficiency and effectiveness of existing policies and procedures and six (6) areas of consideration which, if adopted, may enhance or improve current processes. We thank you for noting those areas you concluded were worthy of commendation. In addition, we agree with your recommendations regarding specific areas of consideration and, as set forth below, present the OlG’s plan to implement changes designed to enhance existing processes for our AD, I&E, and ID divisions.
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