The New Orleans Office of Inspector General (OIG) followed up on its July 2013 report on the Sewerage and Water Board’s (S&WB) collection of sanitation fees. The original report found that neither the City nor the S&WB terminated sanitation or water services for customers who did not pay their sanitation bill. The follow-up report found that millions in sanitation fees remain uncollected; lack of enforcement and poor controls persist.

The New Orleans Office of Inspector General (OIG) conducted a performance audit of the Sewerage and Water Board’s (S&WB;) internal controls related to fee collection. The objective of the audit was to evaluate the efficiency and effectiveness of the S&WB’s fee collection process.

The New Orleans Office of Inspector General (OIG) examined the overtime and standby pay practices at the Sewerage and Water Board of New Orleans. The objectives of the audit were to evaluate the internal controls of the payroll process and to determine if they were designed and operating effectively.