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The SWBNO is currently considering a rate increase between 3% – 6% for its customers to facilitate the cost of long-deferred capital projects. In the interest of fiscal responsibility to the public, the OIG recommends a delay in any rate increase until the SWBNO makes every effort to collect monies validly owed for prior services rendered to its customers. The SWBNO should also utilize the tools currently at its disposal, and those in development, to increase bill accuracy prior to pursuing a rate increase. The OIG is an independent agency and will continue to facilitate the efficient and effective utilization of the City’s limited resources as we identify and mitigate risks facing the City.

The City of New Orleans Office of Inspector General (OIG) believes that the following Third-Party Inspectors, registered with Safety and Permits, are currently in violation of Section 110.10(1) of the Building Code because they appear to have current and active commercial and residential contractor’s licenses issued by the State as described below:

  • Randy Farrell Sr, Commercial License Certificate number (CL.) 61365; Residential License Certificate number (RL.) 885794 doing business as (dba) Global Technical Solutions
  • Christopher Marino Jr., CL. 10337; RL. 81638, dba Roman Builders Inc.
  • Hoang Trong Do, CL. 75203; RL. 888862 (Pending) dba AMM Contractor LLC

Pursuant to the applicable ordinances, the City of New Orleans Office of Inspector General (OIG) submits our formal response to the May 11, 2020, Report of the Quality Assurance Review Committee’s (QARAC) to the Ethics Review Board (ERB).

As set forth in detail below, even though the 2020 Report was timely filed, the QARAC’s findings and conclusions inexplicably failed to reflect the application of any accepted professional standards for conducting an evidence-based analysis, including but not limited to, conducting any written or verbal interviews or discussion with the Inspector General or any member of our staff.

We believe that despite the generally positive tone of the report, discussions with OIG executive management and/or staff during the review period would have provided clarification and/or additional perspective which would have resulted in a more substantive and useful Report.

In your July 16, 2018 letter to the OIG you noted ten areas of distinction which highlight the efficiency and effectiveness of existing policies and procedures and six (6) areas of consideration which, if adopted, may enhance or improve current processes. We thank you for noting those areas you concluded were worthy of commendation. In addition, we agree with your recommendations regarding specific areas of consideration and, as set forth below, present the OlG’s plan to implement changes designed to enhance existing processes for our AD, I&E, and ID divisions.

The Sewerage & Water Board’s huge operating budget and multi billion dollar capital program makes it as financially significant as the rest of city government combined. After five years of OIG reports that confirmed the S&WB;’s poor performance and wasteful and inefficient practices, I reaffirm the same recommendation I made in 2012: New Orleans needs to return the S&WB; to city control; the Sewerage & Water Department should report to the mayor like all the other departments. Oversight can then be improved through policy and citizens dissatisfied with the S&WB; could complain at the polls when they received poor services. The outcome would likely be well worth the effort. There is no risk in changing the status quo because independence has failed miserably for most of a century.

The New Orleans Office of Inspector General (OIG) received information from several sources that citizens received erroneous parking citations. OIG investigators reviewed thousands of issued citations, spoke with victims, city employees, and the parking contractor. Based on this information, investigators confirmed that approximately 9,000 citations were erroneously issued in 2015.

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